Show Me How: Maths

for Tutors, Teachers, Parents and Students

Frequently Asked Questions


1. How do I delete my data and account?

Option 1

From the main working screen tap on the settings gear icon Gear Icon at the bottom of the page and this will present the settings menu.
Tap on the Delete Account option and it will take you to the sign in page and present you with a confirmation panel with the option buttons to either confirm your decision with YES or the option NO to abort the action.

Option 2

On the Sign In page, look for the dustbin icon near the email and password input fields. Clicking or tapping this icon will prompt a confirmation dialog. If you confirm, all your personal data, remaining question tokens, and account will be permanently deleted from the Show Me How servers.

?? Warning: This action is irreversible. Please be sure before deleting your account.


2. How do I create a student or tutor account?

On the app's home screen, tap "Register" and fill in your email and a password for the app. If you are using the app for the first time then the button will assume you are registering otherwise it will leave your email address and password and the bitton will say "Sign In"


3. What are question tokens and how do they work?

Question tokens let you ask AI-powered math questions. One token is used each time you submit a question. You can purchase additional tokens via the "Buy More" button on the working page.


4. How do I connect to a tutor for live help?

If your tutor has provided a room code, enter it in input field above the "Connect > Tutor" button. Once connected, you'll be able to see and talk to the tutor using your webcam, and ask questions in real time.


5. I forgot my password - how can I reset it?

On the Sign In page, tap "Forgot Password?" and enter your registered email. We'll send you a link to reset your password.


6. Can I use the app for free?

Yes! New users get a limited number of free AI questions. You can also join tutor-led sessions without using your own tokens, as long as you're in the same room as the tutor and the tutor taps on the "Next Question" button instead of you as it will come out of their allocation.